Softa publishes policy summaries and governance notes to support institutional clarity. Our objective is to communicate principles in a way that is understandable to the public while remaining consistent with engineering constraints, jurisdictional boundaries, and lawful process. As our platforms scale, Softa will also publish periodic updates covering governance developments, safety learnings, and verification milestones, with timing guided by operational readiness and applicable legal constraints.

Governance and ethics

Softa is built as a long term digital infrastructure company. We treat governance as engineering, not as a marketing layer. Decisions are designed to follow documented principles and restrained discretion, with accountability strengthened through defined processes rather than ad hoc authority.

Softa operates with founder led governance at present. Board formation is planned as the organisation scales. Until the board is constituted, the highest executive authority sits with Sunil Kumar Singh as founder, chief architect, and global executive steward, and governance structures are designed to transition into board level oversight as that formal governance layer is established.

ZKTOR governance and user rights

ZKTOR is designed as an all in one social and communication platform where users control visibility at the point of publishing. Users can choose public, friends only, or private visibility and can control interaction permissions such as comments and sharing based on platform settings available at creation time.

ZKTOR is designed to reduce common external extraction workflows by not providing public media URLs or shareable download links for user media. This reduces risk of non consensual redistribution and supports a dignity first approach to participation, particularly for women and vulnerable users.

Content moderation and appeals

Softa aims to prevent harm without converting governance into surveillance. ZKTOR uses a structured reporting flow. Content that is reported is reviewed through defined human review workflows for consequential actions, with documented reasoning and escalation for complex cases.

Where restrictions are applied, users are provided notifications and an appeals pathway designed to reduce arbitrary outcomes. The objective is a governance model that is restrained, explainable at a high level, and consistent over time.

Law enforcement and legal requests

Softa responds to lawful requests in accordance with applicable law and within the limits of what is technically possible. Our systems are designed to reduce internal access to private user content through encryption and access constraints intended to minimise reliance on trust.

Requests are handled on a jurisdiction bound basis. Cross border data sharing is not supported outside lawful frameworks and technical capability. Where a request is sensitive or exceptional, it follows an internal escalation path to the highest authorised governance level, which currently sits with the founder led executive authority and, as the board is constituted, transitions into board level oversight.

AI use policy summary

Softa uses AI for harm prevention, not for behavioural persuasion. Hola AI is designed as a culturally grounded intelligence layer for safety and knowledge preservation and is not designed for behavioural profiling, user tracking, or personal data extraction.

Within platform safety operations, AI is used in limited categories intended to reduce exposure to explicit nudity and direct incitement of hatred based on religion, caste, region, or gender. Consequential actions are designed to follow structured human review rather than purely automated enforcement.

Independent audit and verification roadmap

Softa treats trust as something earned through evidence. Following successful completion of regional beta deployments in South Asia, ZKTOR is planned to undergo independent security and privacy audits by internationally respected cybersecurity firms. These assessments are intended to evaluate encryption assumptions, access controls, and jurisdictional data boundaries.

Softa intends to publish a verification summary designed for institutional readers, focused on what was assessed, what was validated, and what was recommended, without disclosing details that could weaken security.

Transparency summary framework

Softa will publish periodic transparency style summaries covering aggregate, high level information such as governance updates, policy changes, safety enforcement signals at a summary level, and verification milestones. These summaries are intended to support institutional understanding and public clarity while preserving user privacy and maintaining security posture. Softa does not intend to publish individual case examples.

Investment process notice

Softa does not make public offers through this website. Any investment discussions are conducted privately with identified persons, are subject to eligibility, and are executed only in accordance with applicable regulations.

For EU based participation, conversations may be facilitated through Softa Europe. Equity issuance is carried out by Softa Technologies Limited India in accordance with applicable laws and documented processes.

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